As Toyi, we try to make an assessment at the end of every year to see what we have achieved and what we learnt. This year, we wanted to create a document in which we could focus on the areas we want to improve, rather than preparing a report listing only the moments we are proud of.  You will see the unforgettable moments of 2021 in the first part of this evaltuation document, and in the second part you will read about the development areas that emerged as a result of face-to-face interviews with different stakeholder groups, survey evaluations and observations.